What should a guardian do if a new nurse refuses access to the Ward’s medical chart?

A guardian's primary responsibility is to ensure the well-being of the individual under their care, which includes having access to important medical information. If a new nurse refuses access to the Ward's medical chart, the most appropriate action is to ask to speak with the facility's administrator. This step allows the guardian to address the situation promptly and seek clarification on the facility's policies regarding access to medical records.

Speaking with the administrator is constructive; it provides an opportunity for the guardian to express their concerns and understand any procedural or policy reasons for the nurse's refusal. The administrator typically has the authority to facilitate access to the medical chart and can ensure that the guardian's rights are respected.

While contacting legal counsel, submitting a complaint, or leaving the facility may be considered responses to conflicts in medical settings, those actions do not directly address the immediate need for access to important medical information and may lead to unnecessary delays or complications in the care process. Engaging with the administrator is a proactive approach that aims to resolve the issue effectively while keeping the focus on the welfare of the ward.